Policies
Internal Politics:
- You cannot smoke in the rooms.
- Pets are not allowed. (except assistance dogs with their proper certification).
- Check in: 2pm / Check out: 11am
- Children under 5 years old stay free.
- Special rates do not apply for people over 6 years of age.
- All minors must be accompanied by an adult.
- Rooms for guide and driver do not have CPL.
Reservation, prepayment and cancellation policies:
- All reservations must be made in writing to our email [email protected] and confirmed by one of our representatives.
- All reservations must be 100% prepaid 15 days before the client's day of entry.
- In the event that the prepayment is not made during the established time, the space will be released.
- Reservations canceled 15 or more days before the arrival of the clients are not penalized, 8 days before are penalized with 50% and 5 or less days before are penalized by 100%.
Recommendations:
- It is recommended that clients have their own vehicle, we are close to the center only 1.5 kilometers, but they have slopes (steep) and this is difficult for some clients and paying several taxis can be expensive.
- We recommend giving the client this link with the exact address: https://maps.app.goo.gl/zjw7d8MaNck1q66B9
